AviationSource Limited is committed to providing excellent service in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being helped or served. For this reason, AviationSource Limited has implemented a cancellation policy that will be strictly observed by all customers.
Fees and Payment
Your subscription is not complete until we receive your full payment for your chosen subscription service. Payments can be made online via Debit & Credit cards and through external service providers such as PayPal. AviationSource Limited reserves the right to cancel a subscription service following the failure of the payment at any time.
Any customers who have their subscription cancelled due to a missed or late payment will incur an administration charge based on the amount of how much the subscription is worth upon the request to reopen their account or when their next renewal date is set.
All refunds can only be made through the original form of payment, AviationSource Limited is not responsible for any charges that may be incurred through the use of third party payment systems such as but not limited to PayPal. All refund requests must be made in writing through the contact form on our website.
We aim to complete all refunds within 10 working days of the request being received, should you not hear from us within 4 days of your initial request a further request should be made via our phone line and by speaking to our subscriptions department.